Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098343 Incident Date: Mar, 11 2007
Consumer's City: BLOOMINGTON Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2000 chrysler grand voyage, currently with 136000 miles on it. any time there seems to be a bit of a wet condition, that leads to the serpentine belt coming off. it happened on 3/12/2007, in nov 2006, in sept 2006, in aug 2006, during the summer of 2005, and summer of 2004(original belt). with the number of systems controlled by that belt, this is a safety hazard. the reports seem to be that the belt is very prone to slipping off. in the nov 2006 repair, the shop said i needed a water pump because the bearings were worn and the shaft was out of alignment. i wonder if that could have been caused by the serpentine belt walking, putting odd stresses on the shaft. a large washer, part of a repair kit for the problem, was installed on the tensioner in september, but that has not ended the problem. it's overly sensitive to wet conditions - which at times simply cannot be avoided. *jb