Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098409 Incident Date: Mar, 09 2007
Consumer's City: GAYLORD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55S72A Date added to File: May, 23 2021
Date Complaint Received: Mar, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 ford taurus; 57k miles; wife was parked at work parking lot (no other vehicle. in lot, was working alone on a saturday). after work she went out and started the vehicle and put vehicle in (drive). the vehicle moved approximately 4 ft. and a large 'bang' came from the front of the vehicle. she immediately put the vehicle in park and shut off engine. she went to the front of the vehicle and noticed the tire flat. she then called home to have me come and help her change the tire. tried to remove the tire to change it, and i noticed that it was 'hung up' on something. realized the spring was broken, and had punctured the tire. (this tire had less than 2,000 mi on it). i then had to arrange for towing/service company to come and retrieve vehicle, and do repairs. the front stabilizer bar/spring assembly was replaced (on both sides); the tire was replaced with a new one; the front end was aligned. the total cost to me for this repair is just shy of $750. *jb