Consumer Complaint Detail

ACURA / MDX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098519 Incident Date: Mar, 09 2007
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18802H Date added to File: May, 23 2021
Date Complaint Received: Mar, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1st incident: we were going up a hill with car full of children when my 2002 acura mdx slowed down considerably and the rpm revved up to 4-5,000. it continued to do this as trucks and cars started to pile behind me. i finally reached an exit and pulled over. after parking, i could not reverse, it would not move. after waiting an hour for the tow truck, we decided to test the car around the parking lot .. it started driving like nothing was wrong, and reversed again. so we took our chances and drove carefully home. the car didn't act up after that but we started a case with acura/honda after realizing there was a mass transmission recall. they said my vin was not under the recall warranty and they could not help. 2 days later: we assumed the hill must have been too much for the car, but it was ok to drive on flat roads. while driving under normal conditions at 35 mph, the car jerked violently and continued to until i pulled to the side of the road. after a phone call to assess what might have happened, it was suggested the transmission was acting up. i cautiously drove the car home with my young daughter in tow. after researching the acura transmission recall, i got a case going again with honda. they suggested i take the car in for a diagnostic. i did just that and faxed in the tech comments. based on the comments, they concluded that they will not help because i had too many miles (98k) and my car was "poorly maintained". however i contested how it was poorly maintained and they could not give me an answer. i bought the car 6 months ago at 95k and performed its regular oil change and transmission fluid. they recommended i had to replace my cv boots and brakes, but i don't see how that would affect the transmission. they quoted me at $5000 and would see to any discounts. after much research, it is apparent that there are definitely manufacturer defects in these transmissions, but acura and honda has made it clear to me they are not willing to help. *jb