Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098570 Incident Date: Mar, 12 2007
Consumer's City: NEW HARTFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP54LX1R Date added to File: May, 23 2021
Date Complaint Received: Mar, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While removing four (4!!!!) child safety seats from the rear of our 2001 chrysler t/c minivan, three of the seat belts did not retract. we took it to the local dealer who inspected the problem and told us it would be $850 to replace the defective seat belts. we politely declined while we research the issue. apparently, we are not the 1st to have this problem. $850 sounds pretty steep to repair a "safety" problem. 3 out of four rear shoulder harness seat belts failing sounds like a "safety" problem to me. what's the point of car seats for small children if the seat belts don't work? *jb