| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007098576 | Incident Date: Feb, 20 2007 |
| Consumer's City: MILFORD | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: IMPALA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:abs warning light |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G1WH52K849 | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2004 impala's abs trouble light came on as did the "service traction system" light. the dealers diagnosis based upon abs scanner codes was that the left rear wheel speed sensor had failed/shorted. gm's sealed wheel hub design on this vehicle meant that in order to replace the wheel speed sensor the entire hub had to be replaced. since the vehicle has just over 40k miles and is out of warranty, my total cost was over $690 including parts, labor, and taxes. this is absurd and ridiculous. it is unacceptable for the consumer to have to experience this kind of outrageous cost simply to get a sensor replaced. if it were not for the necessity of replacing the entire hub, there is no way that this repair should even cost $100. as a mechanical engineer, i recognize poor design and poor logic when i see it, and this situation certainly falls under those categories. i am extremely dissatisfied that i had no choice but to pay this in order to restore operation of the abs and traction systems. if this is standard gm design practice, i will definitely consider that a negative when purchasing my next vehicle. *jb |
