Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098794 Incident Date: Mar, 11 2007
Consumer's City: FULLERTON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5TDZA22C54S Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hatch on my 2004 toyota sienna van comes down by itself. it is the limited edition version with motorized hatch raising and lowering. it goes up and then comes down by itself. i was standing underneath and it struck the top of my head and gave me a stiff/sore neck. it does this intermittenly, not all of the time. i contacted toyota and told me my warranty is out of date and would not repair it. this is a safety issue and could cause major injury especially to a small child and i think they should be responsible. this is not like a fan belt or alternator where the failure cannot actually injury someone. i understand this has been corrected on the newer siennas that still have the same body style, so they obviously know it was a problem.