Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007098869 Incident Date: Jan, 08 2007
Consumer's City: GULF BREEZE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1G2WP52K7YF Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 19 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had a 2000 pontiac grand prix with 120,000 miles, that had been mostly no trouble. we had an extended warranty til 75,000 miles, and all the routine maintenance. when driving home from work (<15miles), i stopped at the grocery store for 20 minutes or less. before i came out, my car was totalled in flames, and 2 fire departments were there dousing my engine. there were no prior leaks/noises/ warning lights. this occurred in broad daylight, 4:30pm, along a major road. my husband is a certified in arson investigation, and stated the fire began at the front left corner of the engine, where the fuel line is. it was more severly melted in that area. we had the comprehensive insurance discontinued about 2 months prior,due to house insurance up a thousand dollars, etc, from the hurricanes, so i had no fire coverage, and am out of a vehicle. i called gm, and they offered to have an "independent investigator" look at it for any possible compensation. ( i did not call them for money, but called to report the incident, for safety reasons). their 'independent investigator' reported it was 'ignited from an outside source, underneath the transmission'. i assure you this extensive fire was not started by a cigarette butt, and i do not have any maffia chasing me to ignite my car. i assure you no one in broad daylight on a major road torched my car. i am very angry with gm for making such a claim. i had a vehicle than ran well and was paid off over a year ago, and was in good condition...ask anyone who i work with or any neighbor. i thank god the car was not in my garage when this happened, or my house would be gone, and maybe us, too. or, on the road in the middle of traffic.