Consumer Complaint Detail

PORSCHE / BOXSTER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007098883 Incident Date: Jan, 21 2007
Consumer's City: MOUNT PLEASANT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Porsche Cars North America, Inc.
Model Name: BOXSTER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WP0CA29812U Date added to File: May, 23 2021
Date Complaint Received: Mar, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving at low speeds in town, and the car stalled with the check engine light flashing. the car was towed to a local dealer (porsche of lansing) who indicated that the timing chain broke (prematurely, as the car only has 37600mi). the car was in repair for 7 weeks, at a cost of $7700. the day after the repair was finished, the car made a loud ticking noise and then a v. loud snapping sound from the engine. the dealer indicated that the timing chain slipped causing catastrophic engine damage. this time, the dealer has agreed to replace the engine with a new (remanufactured) unit. i contacted porsche for good will assistance regarding the original premature engine failure. they declined to give any support because the failure occurred "more than 1 year after the original warranty expired" (the dealer claimed the in-service date was 10/2001). however, the maintenance manual shows a stamp from the original porsche dealer, clearly indicating the in-service date is 2/27/2002. since the failure occurred on 1/22/2007, this is less than one year after the original warranty expired...