| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007098933 | Incident Date: Feb, 20 2007 |
| Consumer's City: ALLEN | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KM8SC13E55U | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 16 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 08 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am the owner of a 2005 santa fe w/a 3.5l engine. i've recently taken my vehicle in to have some warranty items taken care of. i asked that my car also be fixed in regards to an acceleration concern. for example: 1. while departing from a stopped position, the car will violently jerk your head back. this occurs while barely touching the accelerator. 2. when the car is in motion i can feel it surging forward and back. i have had several people drive the car to make sure it wasn't me, and they all experienced the same results. when the service manager at a hyundai dealership drove the car, he at first said he didn't feel anything. then, after further complaint by me, he admitted that, "well, there was a little bit of surge, but that's just because it's the type of engine". i asked what could be done about it and he told me, "nothing, that's just the way it is. they've had several complaints and now they don't use that engine anymore." i said it felt like it was getting worse over time and he said, "it probably is, but there is still nothing they can do about it". hyundai was apparently aware that there is a concern of safety with this engine since they no longer use the engine and are manufacturing their santa fe's with an improved, safer engine. i am at the point where i no longer feel as if i am driving a safe vehicle and i am getting tired of people asking me why my car jerks forward. (the car snaps your head back and i do not want to be held accountable if someone gets hurt.) there are numerous complaints to the nhtsa and i do not want to be killed or kill someone on the road because my car concerns were not addressed by the appropriate administration of hyundai. if the nhtsa has yet to formally force hyundai into fixing this issue, i am requesting that now is the time to do so. hyundai's lack of interest in the safety of their customers and the general public is unacceptable. |
