Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007098963 Incident Date: Mar, 09 2007
Consumer's City: KEMPNER Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, electric
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMZA51452B Date added to File: May, 23 2021
Date Complaint Received: Mar, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I''m reporting this as a fire hazard. the vehicle was in the driveway and began to smoke. the vehicle is in good repair, not neglected or abused. i located the source it was the abs module and disconnected the battery until i could make arrangements with the dealer. i drove the vehicle to the dealership. the abs module had failed and burned the wiring harness. there were no warning lamps or fuses burned. i questioned why there was no warning and shouldn''t there been safeguards in place to prevent such damage. i asked if there were other cases of the same occurrence and the dealer didn''t know. i asked if there was someone else i could contact and they told me i could call ford customer care. the dealer informed me that the dealership and ford motor company are not responsible for the damage caused to the vehicle since the warranty expired and that further damage or fire would result if not repaired. a copy of the invoice for repairs is available upon request. parts replaced: 1l1z9f924aa - kit- brake repair 2f2z2c219ba- control 1f2z2b373aa - valve asy-motulator 1f2z14290ca - wiring asy the dealer has the old parts i call and asked them to hold them for investigation. please investigate my complaint and contact me if you have any questions. i''m also requesting assistance for litigation if possible to recover the cost of the wiring assembly part #1f3z14290ca.