Consumer Complaint Detail

AUDI / QUATTRO / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099092 Incident Date: Mar, 10 2007
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: QUATTRO Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUJA84A8VN Date added to File: May, 23 2021
Date Complaint Received: Mar, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On sunday night, 3/11/07, my wife was driving our audi a6 quattro wagon when the car suddenly went out of control. as she applied the brake, the car veered wildly, spinning a full 360 degrees. to gain control my wife next tried light acceleration and was able with that and brute force to pull the car onto the side of the road. the dealer, after examining the vehicle, told us that a nut had come off the bolt holding the right front strut. we do not understand how a nut would suddenly loosen like this after 60,000 miles and 10 years. the repair was to replace both struts and other damaged components. we are very much relieved that this failure did not have catastrophic results, but are concerned that such a failure could occur.