Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099131 Incident Date: Dec, 31 2006
Consumer's City: DELMAR Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP58S22G Date added to File: May, 23 2021
Date Complaint Received: Mar, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 11 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front coil spring on the driver's side snapped and destroyed the tire on my 2002 ford taurus. luckily the car was not in motion when it happened. both front coil springs had to be replaced, as well as the sway bar, and the tire, plus an alignment had to be done. the repair cost over $500. the coil springs are not covered in the extended warranty i purchased from ford even though every other part in the front end suspension is covered. given what i have learned about the long history of faulty coil springs in ford cars (going back to 1993) it seems likely that they exclude this part from the warrantly deliberatley. also, there was a recall for 2001 taurus cars due to coil spring failure, but ford refuses to extend the recall to 2002 model cars, even though the problem with snapping coil springs is identical. shame on ford, and shame on the nhtsa if it does not force ford to do a recall on this part.