Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007099192 | Incident Date: Mar, 04 2007 |
| Consumer's City: THORNTON | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:differential unit |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 03 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I recently bought a 02 mercury mountaineer with 58k miles. a few days after i bought it, i noticed a "groan" from the rear end of the vehicle. i have worked on many vehicles before and it was obvious it was the differential. i planned to have the bearings in the rear end replaced, but after doing some investigation on the internet, i have realized that there are a lot of people that have had this problem and spent a lot of money to get it fixed with no good results. even with a used car purchase, i think ford should be embarassed at the fact that i am embarassed for making the purchase of the vehicle. i wish ford would do the right thing and re-gain our trust in them and fix our vehicles the right way. they have knows since day one that they were not right and have done nothing to fix them. i won't buy another ford until they do something about this. i know they don't care, but right now i own three fords and they will be the last if this is not rectified. thanks for listening!!! |