Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099361 Incident Date: Mar, 18 2007
Consumer's City: LOS ALTOS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5TDZA22C54S Date added to File: May, 23 2021
Date Complaint Received: Mar, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear door on the 2004 toyota sienna van camer down by itself. the motorized hatch went up and then almost immediately came down. i was getting items out of the back when it hit the top of my head. it kept closing until i hit the remote button , but as soon as it reached the top,it started to close again. i contacted toyota, and they told me the warranty expired, and it would cost $470.92 to fix it. this was a safety issue and could cause major injury, especially to a small child. i think they should be responsible. *ak