Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099379 Incident Date: Mar, 19 2007
Consumer's City: MATTHEWS Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP24393B Date added to File: May, 23 2021
Date Complaint Received: Mar, 19 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact complained about the 2003 dodge caravan brake system which was purchased on july 19, 2003. the contact explained that there was a problem with the bolts that held the right brake caliper over the driver's side rotor. the contact explained that in december 2005 the vehicle was taken to precision tune auto care at 10515-b centrum parkway pinesville, north carolina 28134. the vehicle had 31015 miles. the rotors began to smoke and needed to be replaced along with the pads. the contact was told that the rotors were overheated because the pads wore out prematurely because the squeaker never alerted the contact of any problems with the brakes. the contact explained that on seven months later on august 2006 the brakes were inspected due to squeaking. on the 20 march of 2007 the contact experienced vibration coming from under the vehicle. the vehicle was immediately stopped and then taken to precision tune. they contact was told that there was a bolt missing from the right front driver side caliper housing. the contact wanted to file a complaint against the major brake companies to better secure these bolts on to caliper housing units to avoid any of these bolts from coming off the vehicle. the contact suggested safety standards for brakes pads, and caliper installation to prevent this from happening. *ak the consumer stated the reapir shop would be using a lock tight liquid on the mounting bolts. updated 04/12/07. *jb