Consumer Complaint Detail

SAAB / 9-5 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099408 Incident Date: Mar, 16 2007
Consumer's City: NEGLEY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: SAAB CARS USA, INC.
Model Name: 9-5 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YS3EF48E2X3 Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 11 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently purchased a used 1999 saab 9-5 se sedan with a 2.3 litre ecopower engine with turbo. barely 5 days after my purchase of this vehicle there was a very sudden onset of a loud knocking coming from the engine. i immediately had the car towed to a dealership the service manager at which informed me that there was a damaged balancing shaft and that my engine would need to be replaced. i was told that it was due to the presence of engine sludge. what i was not told, however i did find out was that engine sludge is a problem known to saab on this car. however in order for saab to cover the cost of repair, i would have the unreasonable task of providing saab with all maintenence records for a car that i've owned for 5 days. after much tracking i was able to find a satisfactory number of receipts, however saab still refused to cover the warranty because of a date discrepancy on one of the receipts that is completely out of my control. *ak