Consumer Complaint Detail

MAZDA / 626 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099466 Incident Date: Mar, 01 2007
Consumer's City: WALES Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVGF22CXW5 Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 28 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We are complaining about our 1998 mazda 626 because the transmission failed with only 76,691 miles on the car. we are the original owners, so that mileage is correct. the total cost to have it rebuilt was $2,222.87. had this happened on the highway in heavy traffic, there certainly would have been a horrible accident with serious, if not fatal injuries. when we looked on the internet, we found many other people complaining of transmission problems. the problem, which mazda is aware of is, it that they put a ford transmission in the mazda 626, but this transmission was meant for a smaller, lighter car, which is the reason for the overheating and eventual transmission failure. their bulletin tsb# 0500502.addresses this problem. mazda has refused to replace these transmissions or compensate owners for this problem. since this transmission failure happens very suddenly, it is only a matter of time before someone is gravely injured or killed in an accident on a busy highway. please make mazda do the right thing!*ak