Consumer Complaint Detail

SUBARU / WRX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099487 Incident Date: Jan, 11 2007
Consumer's City: SAMMAMISH Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: WRX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1GD29652G Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: During some cold weather of about 20 farenheit i recently i smelled a strong gasoline smell in the cabin of the vehicle. at first i thought it was the vehicle cold start emissions, but it continued after a long drive (60 minutes) and was most noticeable when the vehicle was not moving. i popped the hood and there was a strong gasoline smell so it appeared the smell was originating from under the hood. i continued to drive in cold weather, and my gas mileage dropped to about 16 mpg highway. this is compared to about 28 mpg i normally get on the highway.*ak after the weather warmed up, the gas smell mostly subsided and gas mileage returned to normal upon searching online i did find that subaru has issued a technical service bulletin for this issue that explains these symptoms as a defect in the length of the fuel hose and rail which causes fuel to leak. but upon talking to the dealer, they wanted me to pay for a technician to attempt to verify the issue, which is impossible now that the weather is warm. they also will not commit that subaru will pay for the repair in any case. the repair if i pay for it will be more than $500, but i feel it is a health and safety issue. it's a health issue because gasoline fumes are a recognized carcinogen, and a safety issue because having 40% of the gasoline disperse in the engine bay could cause a fire or explosion. also, waiting for the symptom to appear is too late, and does not reliably identify which vehicles may be affected. a vehicle may mostly be in a moderate climate, and then is driven in cold weather, and suddenly has a pressurized gas leak.