Consumer Complaint Detail

TOYOTA / SIENNA / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099578 Incident Date: Feb, 17 2007
Consumer's City: NAPERVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA22C84S Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact has a 2004 toyota sienna. the contact stated that on february 18, 2007 while the vehicle was parked outside for two hours, in temperatures of 20 degrees fahrenheit. the contact opened the liftgate by remote, and proceeded to load a stroller and a few bags. the contact was under the liftgate for about 30 under seconds, when suddenly without warning the liftgate began to close on its own, striking the contact on the head, the contact then began to push the liftgate with his back against it until the motor recognized there was an obstacle on the way of the liftgate and stopped closing the liftgate. the contact felt that the failure was due to a combination of the strut failing to stay open and the motor that closes the liftgate. the failure mileage was 36,000 and the current mileage was 36868 miles.