Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007099605 Incident Date: Mar, 02 2007
Consumer's City: SACO Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP56S12G Date added to File: May, 23 2021
Date Complaint Received: Mar, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 01 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 ford taurus [xxx]. my family and i were getting into the car when something broke. we all thought it was a window but could not find any broken glass. i started the car and heard a crunching noise and then the driver side front tire exploded. when changing the tire, i noticed the coil spring was broken and it was dug into the tire. i had to call a tow truck and the driver said that this was common and there is a recall. when i got to the ford dealer, they said that this is not covered in recall #04v332000. this is consistent with the charactistics of the failure for the recall. updated 07/11/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)