Consumer Complaint Detail

JEEP / JEEP / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100010 Incident Date: Jan, 31 2007
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: JEEP Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ78S7TC Date added to File: May, 23 2021
Date Complaint Received: Mar, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1996 pre-owned jeep grand cherokee. there has been a recall on its catylic converter at least a year ago. i had called again to have my car on the list. most recently, i called about a month ago in february to dealership. they told me that they only received the back-order part once every 3 weeks if they were lucky. was familiar with the rattling noise. well, last week my car had two episodes of shuddering while at a complete stop. this week, my engine ccheck light has been on for at least two days. i was told that this could very much be due to the converter by a service person. my car was already at a criticalstage of needing the replacement. i could not afford to wait until my engine needed replacing. so where do i go from here ?*ak