Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007100298 Incident Date: Mar, 21 2007
Consumer's City: DE PERE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1D8HB58D54F Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 27 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving down the highway for about 3 minutes and i noticed the interior lighting was on. at this time my instrument panel started smoking. once this happened the gauges started acting crazy and the windshield wipers came on. the switch was not on and there were no lights in the dash. by the time i got to the side of the road the dash had black smoke coming from it. within 5 minutes the vehicle was completely engulfed with flames. by the time the fire and rescue got there the traffic on the highway had slowed considerably and the smoke was so bad you couldn't even see the highway. the vehicle was a total loss. there are a number of things that could have happened. thankfully no one was injured and my children were not in the vehicle. *jb