Consumer Complaint Detail

AUDI / TT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100313 Incident Date: Jan, 14 2007
Consumer's City: FONTANA Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: TRUSX28N711 Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 02 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) events leading up to the failure of my timing belt were normal driving conditions, ie no sounds, smells, or visual damage. (2) on 01/15/2007, my timing belt broke while driving. the consequences are damage to the cylinder head, as well as other parts of the engine. (3) last year, audi changed the time/mileage needed in order to change timing belt from 106,000(as stated in the owner manual, of the audi tt) to 60,000-70,000, according to an employee, i spoke with. i asked the dealership if any notices; mail, e-mail, or phone, were sent out, and their response was, "no. because many customer have been having problems with timing belts breaking at an early stage, we let them know as they come in for service." i filed a complaint with the department of consumer affairs on, 1/19/2007. and also contacted audi of america, in which, had me to provide the attorney generals office with my automobiles vin number. *jb