Consumer Complaint Detail

HONDA / PILOT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100400 Incident Date: Mar, 28 2007
Consumer's City: SAN MARCOS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNYF18664B Date added to File: May, 23 2021
Date Complaint Received: Mar, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On evening of 3-25-07, airbag light came on. 3-27-07, went to dealer -computer out. part ordered-to be in 3/29. come pick up car. did so - drove in fear. 3/29- part not in until 4/3. told no rental car as car is drivable (under warranty). called national/zone - agreed with this. told car is drivable. would not tell me car is safe but that is honda's policy. that if the car is drivable - they do not give a rental. so- to me - honda is saying my life and that of my family is not their problem and it's up to me to get a rental. the car is drivable but not safe and possibly dangerous. i am the medical provider for a large brain injury rehab facility. i don't want to have more clients due to honda's policy!!! if the car is unsafe or dangerous - it is not drivable!!!! a rental car should be supplied. i would like to see honda held accountable for their policy and feel that it goes against nhtsa beliefs. airbags are their for a reason but honda doesn't feel they are necessary. *jb