Consumer Complaint Detail

FORD / EXPLORER SPORT / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100436 Incident Date: Mar, 28 2007
Consumer's City: PORT ORANGE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU60X5YU Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No events led up to the crankshaft failure. our 2000 ford explorer was being driven as a daily routine trip in town. the car died at a stop light. i was able to restart the car . the car made a loud clunk. i drove the vehicle into a parking lot and shut it off. we had a certified ford mechanic come out to look at the car. he was very familiar with this v6 engine. he stated to us that the crankshaft ford used was a cast iron crank and not a forged steel crank. what happens is the crankshaft will develop cracks in it and eventually break apart. his comment was it was a bad idea and bad design by ford. this mechanic worked for ford for 18 years and stated that this particular engine was used from 1995-2001 and i believe he said it was a cologne v6 .our 2 options at this point is to put in a new motor or junk the car. this vehicle is a 2000 ford explorer sport 2 door. two wheel drive. dealer maintained at 30000,60000,and recently at 90000 miles .current mileage is 91000. oil changed every 2 months regardless. maintenance records are all available. no reason for an important component like a crankshaft to crack and ruin the car. *jb