Consumer Complaint Detail

CHRYSLER / VOYAGER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100473 Incident Date: Jan, 28 2007
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GJ253X2B Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2002 chrysler voyager. there was safety recall 04v386000 for the vehicle. the contact was told that this recall did not apply to this vehicle due to the vin. he believed that because it was the same problem that failed in this vehicle and the recall should apply. when the contact turned the steering wheel it made a growling noise, and he noticed that it happened mostly at lower speeds. when he accelerated a little the noise stopped. the contact stated that this was an everyday occurrence over a period of months. the noise was noticeably worse during the winter. he heard this sound at 0-5 mph and 5-10 mph. at the end of january or february 2007 he had the safety recall repairs done. the failure mileage was 60,000, and the current mileage was 63,700. *ak the consumer provided copy of invoice. update 4/25/07 *tr