Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007100500 | Incident Date: Mar, 27 2007 |
| Consumer's City: ANDERSON | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2001 |
| Vehicle Involved in a Crash: Yes | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP54L81R | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 29 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Nov, 24 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2001 t&c was parked in my driveway when i decided to crank it to ge the air conditioning going while i went to shut the gate to our yard. when i turned around the car was going down the driveway with the driver's side door still open. the van didn't stop until it ran over the neighbor's fence and got caught in it. when i got to the car i noticed it was in reverse (had it been in neutral it probably wouldn't have moved because the area is so flat). i don't know how it got into reverse because i didn't even get in the car, just my arm to crank it. the emergency brake wasn't on since it was such a flat place. once i got the van loose i tried in vain to see if it would go into reverse without my foot on the brake, but i couldn't make it happen so that tells me i didn't accidentally cause it by hitting the gear shaft with my arm. i also tried repeatedly to turn the car off with it in gear (of all kinds) to see if it was possible that i had not left it in park, but again i couldn't do it. this tells me it is a vehicle defect. i have contacted my local dealership and all i was told was that they hadn't heard of anything like that. they didn't even suggest that i bring it in! i'm very nervous about my van now because i just don't know what to expect. thank god my kids weren't in the car and there wasn't anyone playing behind it or in the yard to which it crashed. this could've been disastrous. it is a serious problem and needs to be looked into. my van only has 52,000 miles on it. we bought it new in nov. 2001. *jb |