Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100506 Incident Date: Mar, 29 2007
Consumer's City: MURFREESBORO Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44392R Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rack and pinion is leaking, causing the power steering fluid to leak on our 2002 dodge grand caravan sport. we had the rack and pinion replaced in fall of 2005 after having trouble with steering. now in march of 2007 we are told by the service shop that it needs to be replaced again and that these vans tend to have this problem. upon contacting chrysler they inform us that they will not help us replace this part because the van is no longer under warranty. the problem seems to start with a noise when we turn the wheel, eventually becoming very loud and hard to turn as the problem worsens. *jb