Consumer Complaint Detail

NISSAN / QUEST / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100573 Incident Date: Jan, 16 2007
Consumer's City: WILLOW STREET Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1BV28U67N Date added to File: May, 23 2021
Date Complaint Received: Mar, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 20 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On this date our 2007 nissan quest van, while stopped at a stop light surged to over 3500 rpms (this is an estimate because i did look at the rpms until after the peak of revving). i stood on the brakes and kept the van from moving into the intersection, then shoved it into neutral. the engine came back to normal rpm range. on 2/9/07 i was stopped at a stop sign and the van once again surged, this time i noted it went over 5000 rpms. i jammed on the brakes and kept it from moving into on coming traffic. i shoved it into neutral again avoiding an accident, the rpms returned to normal range. i made the dealership aware of both incidents and had it into service both times. they found nothing wrong and made no repairs. we then called nissan customer service and lodged a complaint. a factory technician inspected the van on 3/19/07. he found nothing wrong, made no repairs and declared that the van was fine. we will not drive the van and my wife who is disabled, is left without the use of her motorized wheelchair. we bought the van for the express purpose of using it to transport her chair. we have been without our van for over 2 and 1/2 months as of today's date, 3/31/07. thank you for any help you may be able to give.