Consumer Complaint Detail

TOYOTA / CAMRY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100576 Incident Date: Feb, 19 2007
Consumer's City: MADISON Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: CAMRY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BE30K54U Date added to File: May, 23 2021
Date Complaint Received: Mar, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shortly after we purchased a new 2004 camry sedan, we began noticing looseness, rattling, knocking sounds and "play" in the steering characteristics. in addition, in slow, tight-radius turns (as in parking lots), it almost felt as if the front tires would slide laterally over slick surfaces -- snow, ice, loose gravel, wet pavement. the problem was subtle at first but became gradually more noticeable. at highway speeds, there was a barely-perceptible oscillation or vibration of the steering wheel. at about 28k miles we noticed a pulling to the right. we asked for an alignment to be done and this did not correct the problem. the knocking, rattling, looseness, play, lateral skidding in tight-radius turns became worse over time and at about 50k miles we asked the dealer to check again. dealers service order stated, "tsb st001-06 applies to this concern. an updated steering shaft ordered." the cost to repair was over $400. we believe this defect existed from the time the car was manufactured, and the description of the problem sounds similar to recalls or defects i have researched that affect the prius, avalon, and other toyota vehicles. we believe this could be a potential safety hazard. *jb