Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007100597 | Incident Date: Feb, 05 2007 |
| Consumer's City: ALLENTOWN | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE69M52M | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 06 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2002 volkswagen jetta 1.8t, since i bought the vehicle 2 years ago i used to get a minimal knock in the transmission from 2nd to 3rd gear, i asked the dealer to check it out and try to find out if this was normal. after the 1st year i noticed the knock a little harder but paid no mind to it because dealer said it was normal and vw said it was normal, until the day i brought it back to the vw dealership and told them about the problem i was having, moments later instead of just checking the transmission to its fullest they replaced a recalled brake switch and said that this was causing the knock in the transmission with a bill of almost 2,000 dollars i figured finally i get my transmission to work better because i was getting sick and tired of getting whiplashed by the knock that's how bad it is till this day. in approximate two days i get the same knock in the transmission and im like oh man i thought they fixed this problem, i spoke with a service manager who said "well bring it in again and if we missed anything we will take care of it at no extra charge". i said "ok" well a few hours passed and the dealer calls me up and tells me well we found your problem but it is a hefty price on fixing it!, i am thinking prob 1,000 bucks more! wrong!, he tells me my transmission is no good we need to replace it with a rebuilt which will cost around $3,800 dollars i'm like jesus christ! if they would've stopped up-selling me bs fixes in my car i would've had the money to fix it! but since this day i haven't got any resolution for my car im stuck with it until the transmission blows on it! please follow link to read other peoples issues that are similar to mine at http://www.lemonlawclaims.com/volkswagen%20 touareg 20% transmission 20% problems.htm (that's the same problem im having with my car why isn't vw doing any recalls on this????) counting due to owning what i believe to be a lemon!, vw needs to recall faulty transmissions. *jb |