Consumer Complaint Detail

FORD / FOCUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007100723 Incident Date: Mar, 27 2007
Consumer's City: MENOMONEE FALLS Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34331W Date added to File: May, 23 2021
Date Complaint Received: Apr, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I drive a 2001 ford focus. my car was parked overnight, and as i went to back out of my parking space to go to work, i heard a loud clunking noise and my car struggled to back up. i left my car parked as i thought it was a problem with the brakes. i drove the car to work the next morning (going 65 on the freeway), and the noise continued to worsen and i started to smell burning rubber. i brought the car to a repair shop. the next day they said i was very lucky the tire did not blow because the spring had broken and was rubbing against the tire. this is a problem i know ford is well aware of. i don't know what i would have done had anything happened to me and my family as a result of this gross negligence by ford. repairs ended up costing $570 to replace both front springs, struts, and mounts. *jb