Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007100816 Incident Date: Mar, 28 2007
Consumer's City: RESTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4M2ZU55P9XU Date added to File: May, 23 2021
Date Complaint Received: Apr, 02 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 mercury mountaineer. while driving the vehicle the contact smelled smoke and pulled off the road. as the smell intensified the contact turned off the ignition switch and exited the vehicle. the contact stated that within five minutes the smoke turned gray and black in color. the fire department was notified, and, by the time they arrived, the vehicle was in flames underneath the hood. the vehicle was towed to the insurance investigators, and a report was pending to determine the cause of the fire. the current and failure mileage were 54,717.*ak