Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2004
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007100918 | Incident Date: Mar, 27 2007 |
| Consumer's City: HOPKINTON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 1J8GW68J14C | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 02 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 13 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 2 separate occasions, my jeep lurched forward while parking. the 1st time i had to put 2 feet on the brake pedal to stop it, & the jeep was still trying to drag itself forward. it happened again 2 months later. on march 28, 2007, i had a major incident that has left me terrified of ever driving this vehicle again. i pulled over to transfer some things to another vehicle. i put my jeep in park & left it running. i got out of the jeep (my driver's door was open) & as i got to the rear of the vehicle, it started to slowly roll backwards. i ran back & tried reach the brake, but my foot slipped off & i hit the gas pedal. the jeep let out a roar - it was revving uncontrolably (normal in a vehicle that is in park) - then i felt a bang & the jeep took off, in reverse, like a shot. my right foot got caught under the brake pedal as i scrambled frantically to get into the vehicle. my shoe came off, i was thrown to the ground by my open driver's door & run over by my own jeep. the truck continued in reverse & slammed intoanother vehicle. i was taken by ambulance to hospital for x-rays, a ct scan, and a tetanus shot. i have a broken tailbone, staples closing a gash in my head, abrasions on my feet and hands, wrenched back & neck & severe dizzyness. i know i put the car in park. i heard the door locks release. when i hit the gas, the engine revved for several seconds before banging into reverse & taking off. if the car had actually been in reverse, it would have rolled as soon as i got out. also, it would've just taken off in reverse when i hit the gas, not revved like a jet engine. the vehicle was in park when it was turned off after the accident. i've contacted daimler chrysler. they said "thanks for the info, we'll be in touch." i'm not holding my breath. i don't want to ever drive this jeep again. i don't want anyone to ever drive this jeep again. i'd like daimler chrisler to address these issues before others are hurt, & i would appreciate your help. *jb |