Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Components - Details
NHTSA Complaint Number: 007100920	Incident Date: Mar, 30 2007
Consumer's City:	Consumer's State: 00
Vehicle Transmission Type: AUTO	Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA	Model Year: 2004
Vehicle Involved in a Crash: No	Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 3VWSR29M04M	Date added to File: May, 23 2021
Date Complaint Received: Apr, 02 2007	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: May, 31 2004
Was Original Owner: Yes	Anti-lock Brakes: Yes
Number of Cylinders: 4	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: There was some noise coming from the engine, then the direction lights did not work, nor did the interior fan work. then i noticed smoke coming up from under the hood (engine hood). i pulled over and stop the car and turned off the engine. smoke continued to come out from the engine compartment. it was an electrical fire. the smell was awful. there were no flames to be seen. when i opened the hood there was lots of smoke. the dealership informed me today that the ignition got stuck in the on mode and this burnt out the starter. the fire was from the starter being in the on mode and burning itself out. the dealership has ordered the parts and will replace them. the car is still under warranty. *jb