| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007100926 | Incident Date: Mar, 31 2007 |
| Consumer's City: SKOKIE | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP55U3YG | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 02 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 4/1/2007 i was exiting parking in front of my home. heard a loud bang. car froze. upon examination i found that the left front coil spring had cracked, exploded, punctured the tire and locked up the forward movement of the car, all in the space of 3 feet. being sunday with no service available i looked up recalls on the ford site, for 2000 taurus and found recall 04s17 for the front coils. upon sending my car on monday to the dealer. i subsequently was informed that the rear coils were cracked and also needed replacement. i called ford customer service to inquire as to why i hadn't received a recall notice and was told the 04s17 was a customer convenience recall only, not a safety recall. the rear coils were not covered but were the same units as the front ones. this is wrong . the front should be a safety recall as in my case, in only 3 minutes i would been on the highway with my family and grandchild at 55 mph and the car would have flipped at that speed. secondly , the rear coils could do the same as they came from the same parts batch(according to ford parts) and need to be replaced before we are confronted with another firestone situation from ford, that destroyed my 1996 mercury sable. *jb |
