Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101005 Incident Date: Apr, 02 2007
Consumer's City: WORCESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMD63B43P Date added to File: May, 23 2021
Date Complaint Received: Apr, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dashboard service light began flashing, car bucked and ran on reduced power only. towed the unit to patrick motors vw in auburn ma. dx was ignition coils and plugs needed. cost me $365.00 to repair. i argued that the payment was on them based on the feb. 2003 vw service campaign which dictated that my model was involved in defective coil installation at the factory. i even called the vw toll-free customer care and was told that my car's vin failed to match the defective group. obviously i cannot understand why it would be excluded from the defective group when the coil components have to be replaced at 62000 miles. i would expect such a repair at 100,000 miles. this unit is a 1.8t 2003 vw passat. *jb