Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101158 Incident Date: Apr, 04 2007
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW68J54C Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving home from a restaurant less than a mile away from my apartment and took a left turn onto the road where my apartment complex was located , and the car started up fine and was okay until about 3/4 of the way home. the 2004 grand cherokee overland after making the left turn accelerated uncontrollably to about 60-70 mph on a not-so-straight road. the brakes were applied, which did nothing, the emergency brake was applied for no response, finally before running into oncoming traffic i pulled the keys out of the ignition and pushed the ignition into neutral and then park. the car skidded to a halt right before i dead ended into oncoming 5 o'clock traffic. the car was off, so i restarted it and it, being in park took off forward at maximum rpms. 8 or 9 thousand rpms in park, and moving! talk about scary. it did this approximately 7 times while starting where it skidded to a stop after the first rampage. i waited until a green light, turned the key, it took off in park, and allowed me while driving to move the shifter to drive, hauled around the turn at full speed into the adjacent parking lot where it finally started being normal. thankfully that parking lot is adjacent to my apt complex so i drove back without really any trouble aside from a few over revved. left the car in the garage, and have turned it on twice with no issue. its being towed in the morning for the second time that this type of problem has happened. i will now be selling this car. *ak