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NHTSA Complaint Number: 007101187 | Incident Date: Jan, 07 2007 |
Consumer's City: DURHAM | Consumer's State: NC |
Vehicle Transmission Type: AUTO | Manufacturers Name: Kia Motors America |
Model Name: SORENTO | Model Year: 2007 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KNDJD736675 | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 04 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 05 2007 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I purchased a 2007 kia sorento on 1/6/07 from chris leith kia in wake forest, nc. not long after i bought it, i noticed that it frequently jerked when accelerating at higher rates of speed. on 1/11/07, i took the car back to the dealer and complained of the problem. at that time they told me it was the electronic throttle body which was self adjusting ,and would fix itself as i drove it. the vehicle continued to struggle, so i took it back to kia on 3/5/07. they had the vehicle for 3 days. after correspondence with kia, i was told to come pick up the vehicle. they told me that kia was aware of the problem and that they were working on a solution. it is believed to be a software issue. as of today, 4/5/07, i still have no solution to my problem. i have been in touch with the dealer, and have been told that they are still working on a solution. i am very frustrated! a brand new vehicle should not run like this!!!*ak |