Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101415 Incident Date: Mar, 29 2007
Consumer's City: TEMPE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63E84Z Date added to File: May, 23 2021
Date Complaint Received: Apr, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 20 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: both front wheel bearings failed the week before last on the 2004 ford explorer xlt i bought new from ford motor company about 2 years and 45,500 miles age. i replaced both after a diagnoses of failure by a ford dealership by going to a private, non-ford repair shop at a cost of just over $ 781.00. the labor here was $ 142.00 - the balance was local taxes and the replacement bearings which were only available from and purchased from ford motor company. the dealer also diagnosed a defective ring and pinion gear which is not the case - yet. didn't even get to the driver's front seat back which has collapsed without accident on the door side. *ak