Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101495 Incident Date: Apr, 08 2007
Consumer's City: WOODINVILLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58N0YC Date added to File: May, 23 2021
Date Complaint Received: Apr, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Today while driving the 2000 jeep grand cherokee limited the heater stopped sending warm air to the passenger side defroster and heat outlets, has dual zone controls. i suspected it was a problem with thegateswhich control the amount of warm air to enter the passenger cabin. upon researching the problem on the internet it appeared this was an identified defect affecting many jeep grand cherokee owners. the problem was apparently not correctable without replacing the gates"and actuators. i called the local dealership, and they acknowledge dit is a known problem , and have received a technical service bulletin on the issue. estimated repair cost was $1100 plus. in my opinion manufacturing defects should be covered through a recall and at no expense to the owner. *ak