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NHTSA Complaint Number: 007101593 | Incident Date: Mar, 15 2007 |
Consumer's City: SOMERSET | Consumer's State: NJ |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXPLORER | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:support device/strut |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMZU73K13U | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 09 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 07 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: There appeared without warning a big crack in the rear liftgate of the 2003 ford explorer. the crack goes from the bottom of the glass all the way to the bottom of the liftgate. the crack expands and shrinks according to the temperature. so far it got as wide as 1/4 inch. . the crack is in the shape of a peace sign.*ak nothing hit the vehicle; it's stored in a garage everyday. i went to mallouf ford dealership in north brunswick nj and they said i'd have to pay $800 to fix it. there was another person in the dealership at the same time with the same problem. i went online and found a slew of other ford explorer owners with the same problem. my concern is the glass of the rear lift gate not being properly supported and will eventually become loose, crack or fall out. let's not wait for something horrific to happen before this growing problem is fixed. |