Consumer Complaint Detail

CHEVROLET / TAHOE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101675 Incident Date: Jan, 18 2007
Consumer's City: NOVATO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13T83R Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i purchased a new 2003 chevy tahoe on march 17, 2003 from a chevrolet dealer in novato, california. approximately 10 months ago the speedometer began registering 60 mph while the car was not moving. this eventually changed to 120 mph despite the fact that the car was not moving and the engine was turned off. the speedometer never registered anything below 120 mph thereafter. we finally had to get it repaired as we never had any idea at what speed the automobile was actually traveling. we took it to the same dealership where the car was purchased to have it repaired. we were advised that the instrument cluster panel had to be replaced as there was no other way to fix the problem. this cost $359.88. when i asked to see the broken speedometer i was told it was not available as it had to be exchanged for the replacement. this car had only 53,600 miles on it when the speedometer was replaced. *ak i have the invoice and would be willing to provide a copy at your request. i have never seen a speedometer stick in this manner in 35 years of driving. this is a dangerous condition as drivers of vehicles with this problem have no idea what their true rate of speed is.