Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007101677 | Incident Date: Apr, 03 2007 |
| Consumer's City: YORK | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:side/window |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 24 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The passenger side air bag/ curtain on 2002 volkswagen jetta, deployed while turning right on a winding road. i was traveling under 20 mph. the engine shut off, and because it was on a blind turn i was almost hit by a car behind me. after 30 seconds i turned the engine on, and pulled over to a safe area to inspect the car. i travel the road everyday and no pot holes exist. the dealer said that the computer did not register an accident. the manufacturer, engineer, looked at pictures sent by the dealership, and said that there were scrapes under the car which must have caused the deployment. asked the dealership and manufacturer if the side air bag/curtain was not replaced would the other air bags be effected. they told me they did not have any public information on the effect one deployment has on the rest of the system, and i would have to replace it for the other air bags to provide protection. i called the manufacturer customer service, and they called the dealership, who now reported that the computer read an accident occurred. i was told to contact the insurance company. *ak |