Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101681 Incident Date: Apr, 07 2007
Consumer's City: NORTH ROYALTON Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP56S32G Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Regular maintenance of 2002 ford taurus by a professional mechanic identified a fracture of the right rear suspension coil spring. this failure of a critical suspension component required replacement of both rear coil springs and struts. previous maintenance on the car had been performed in august 2006. therefore, the rear spring failure was thought to occur in the august 2006- april 2007 time frame. prior to the rear spring fracturing both front coils springs fractured. this fracture of the front springs occurred on july 15, 2005. it occurred while the vehicle was being driven at a speed of 35 mph. here the vehicle was safely brought to a stop, and was towed for repair before additional damage occurred. fortunately, tire punctures did not occur in any of the three spring failures described here.*ak