Consumer Complaint Detail

PONTIAC / GRAND AM / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101739 Incident Date: Apr, 09 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE12F62C Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 18 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pontiac grand am was purchased in may 2006, second owner, from a dealership in edmonton, alberta. was not informed of any problems with the car. one day after we put gas in the car, once we returned to the car , the security light was flashing and the car would not start. we read the manual, did what it suggested with the gas cap and so forth. still would not start. we pushed it to a secure place, called a tow truck company, and had it delivered right to the dealership. now keep in mind, this was only about 3 months from purchase. the mechanic stated that the computer needed to be replaced, that was done at no charge to us. it started to do the same thing in the car dealerships parking lot, the security light started flashing and would not start. we were told to do the 10 minute procedure, and then it did start. you could tell they had no idea what the problem was. we were told that if the problem happened again to call. but this time out of our pockets, which we could not afford. the security light now stayed on all the time. we had it hooked up to the computer to analyze the problem, no codes came up, basically no problem. i really think that gm should do something about this problem because as we speak to others they had the same problems. it makes me wonder why i love gm vehicles at this point. there are lots to choice from dealerships, so i would suggest that they do something before they ruin the trust of their customers.*ak