Consumer Complaint Detail

BUICK / LESABRE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101867 Incident Date: Mar, 12 2007
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54K224 Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear power window failed to go back up when lowered while driving. there was no warning or indication that there was a problem until it stopped working. 2002 buick, lesabre, has only 34,000 miles, but was no longer under warranty. the rear power window had only been lowered 10-12 times since purchased brand new, as i hardly ever had rear seat passengers. based on symptoms and research it appeared to be a defective power window regulator. based on internet complaints this appeared to be a chronic problem with buicks. in fact, when i called the local buick dealer for a cost estimate , about $500, they said that they had just fixed o another lesabre that day! also, they suggested it was likely the window regulator based on my brief description. however, they said there was no recall on that recurring failure, and i would have to pay full price.*ak i have been driving with the rear window held up with black duct tape, but it does not hold that well. i is obviously not a fix, but i refuse to pay $500 to fix something that has only been used about a dozen times, is a known defect and has the probability of breaking again after another dozen uses based on what i have read.