Consumer Complaint Detail

MERCURY / MERCURY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101930 Incident Date: Mar, 31 2007
Consumer's City: NORTHVILLE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MERCURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55SX2G Date added to File: May, 23 2021
Date Complaint Received: Apr, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front spring on 2002 sable broke while sitting in driveway, only 83,000 miles. ford motor will not help to replace at no charge, or replace the $120 tire that the broken spring punctured. previously 3 years , 99-0, ) were recalled due to this problem, and ford still won't replace them for me, after failure. it was lucky it did not happen on the road because i would have lost control of the vehicle and been in a terrible accident, could have been killed or caused another persons serious injury or worse. ford motor has not informed me of this problem. they would assist me, but due to previous defects with the engine in this vehicle that caused it to idle so hard that it would stall when stopped at a light, at only 3000 miles. they said they could not help with this additional problem. *ak