Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007101989 Incident Date: Mar, 24 2007
Consumer's City: BOURBONNAIS Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34P63W Date added to File: May, 23 2021
Date Complaint Received: Apr, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 19 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 ford focus that i bought brand new and drove off the lot with 60 miles on it. not long after we purchased the car, it started to act as though the transmission was slipping when changing gears. we have always kept up on the recommended maintenance and no one has ever been able to find a problem with the car. about 3 weeks ago we were driving around the neighborhood, not on a busy street thank goodness, when the car shifted very hard as we slowed down for a stop sign. when we attempted to begin driving again, the car would not shift out of first gear. we promptly took it to a transmission shop where they have been working on it for nearly 3 weeks. they have pulled the transmission out to rebuild it twice and have still not found what is causing the problem. the mechanics have even taken it over to the local ford dealership and they cannot figure it out. i now have a 4 year old car with 53000 miles on it that does not run. if that had happened while we were driving on the highway we certainly would have been hit by a car behind us. this is not normal wear and tear, there is a serious problem with the transmission or the computer system. if this car ever actually gets fixed, i will certainly not feel safe driving it as the performance of the car is unreliable and there is no telling when it will suddenly quit working again. *tr