Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102010 Incident Date: Apr, 05 2007
Consumer's City: BARTONVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Wheels:lugs/nuts/bolts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP64L22R Date added to File: May, 23 2021
Date Complaint Received: Apr, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 17 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: All tire and wheel rotations have been performed at chrysler dealership since purchase of vehicle new from o'brien dealership in peoria. tires were rotated by o'brien chrysler dealership in pekin, il on 21-feb-2007. on my chrysler town and country 2002 minivan, all five bolts on the rear passenger tire sheared off resulting in my tire falling off the vehicle. all five of the sheared bolts remained in the vehicle were they were bolted. the damage was approximately $1,200 to the rear suspension and wheel. the dealer and chrysler claimed no responsibility for failures and did not perform any tests on the bolts after requested by us. dealer is currently repairing with replacement parts and is supposed to provide us with all replaced parts. *tr